Zugibe Hardware - Hardware Store Near Me

Overview

+1 845-947-3600
zugibehardware.com
68 W Railroad Ave, Garnerville, NY 10923, USA
Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Zugibe Hardware Introduce

Zugibe Hardware is located at 68 W Railroad Ave, Garnerville, NY 10923, USA. As a "Hardware Store Near Me" provider, it offers general hardware supplies and specialized services, including key cutting and car key duplication.

You can contact them by phone at (845) 947-3600 or +1 845-947-3600. However, customer reviews indicate a notable inconsistency in customer service.

Some customers have reported negative experiences, describing a perceived bias in service based on familiarity. One customer felt they were treated as a "tourist" despite being a lifelong resident, suggesting a lack of attentiveness to unfamiliar faces. Another customer reported being ignored and treated rudely by certain staff members, while observing preferential treatment for recognized customers. They stated that they will only return if the older gentleman who was courteous, is present.

Conversely, Zugibe Hardware is praised for its specialized key cutting services. Customers have been surprised and satisfied with their ability to cut laser keys for vehicles, including foreign models like Lexus. The staff is described as efficient and friendly in providing this service, with one customer reporting a successful key cutting experience within five minutes. Zugibe Hardware is also reported to program chip keys for common American and foreign cars.

In summary, Zugibe Hardware offers a range of hardware supplies and specialized key cutting services, including laser car keys and chip key programming. However, potential customers should be aware of reported inconsistencies in customer service, with some customers experiencing rude or dismissive treatment from certain staff members. The key cutting service receives high praise.

Location

Reviews

May 22, 2021

Is this the kind of place where if they don't recognize you, then you get no customer service? Because that was my experience. I've lived in this town all my life, and yet they treated me like a tourist. The older gentleman was helpful and courteous, but the middle-age man and woman couldn't be bothered by my presence. I asked him a question and he ignored me, only to have the woman spit out an answer as if I offended her. The customers they recognized however, got all smiles that quickly faded when I stepped up to the register. Customers notice that stuff! If the older guy is there, then I'll go back. The other two however, lost my business.
May 26, 2016

I needed a laser cut key for my Lexus. I was surprised that Zugibe's Hardware could do that. I brought in a blank key. The staff could not have been nicer and the key they cut, in less than five minutes, worked perefectly! I was happy to pay the $30 charge. They can also program chip keys of common American and foreign cars. I highly recommend this service for anyone who needs a car key cut or duplicated.
Mar 16, 2021

Reminds me up an old time trading post. Always get my paint there. Why go all the way out of your neighborhood when the same quality is here around the corner. Great place to get keys made and even fob key replacement.
Jul 09, 2024

Always greeted when i walk in and pointed in the right direction. Always very pleasant and helpful
Jun 14, 2015

Needed T8 light bulbs so I went in to grab a case of 30 each. Owner said he would cut me a deal since I was buying a case. Charged me 150.00! I showed him the price that Home depot or Lowe's has was under 50.00. Still he said he was giving me a break. What a rip off store! Do not support businesses like this.