Wallauer Paint & Hardware - Hardware Store Near Me

Overview

+1 845-623-6150
www.wallauer.com
52 College Ave, Nanuet, NY 10954, USA
Hours

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday 9:00 AM - 4:00 PM

Wallauer Paint & Hardware Introduce

Wallauer Paint & Hardware is located at 52 College Ave, Nanuet, NY 10954, USA. As a "Hardware Store Near Me" provider, they offer a selection of paint and hardware supplies, including Benjamin Moore paint.

You can contact them by phone at (845) 623-6150 or +1 845-623-6150. However, customer reviews indicate a mixed experience regarding customer service.

One customer review praised the store as the "2nd best hardware store in the area," highlighting the friendly and helpful staff and the wide selection of products. This suggests that the store generally provides a positive shopping experience for some customers.

However, another customer reported a significantly negative experience. They described being greeted upon entry but then completely ignored by the staff, even when requesting assistance multiple times. The customer felt their presence was disregarded, especially when staff prioritized a phone inquiry over assisting them. This led the customer to leave and spend a substantial amount of money at a competitor, emphasizing the importance of attentive customer service. The customer was looking for Benjamin Moore paint, which Wallauer carried, but chose to go to Sherwin Williams because of the poor service.

Therefore, while Wallauer Paint & Hardware offers a selection of paint and hardware supplies, including Benjamin Moore paint, potential customers should be aware of the reported inconsistencies in customer service. It is advisable to be prepared for potentially varying levels of assistance.

In summary, Wallauer Paint & Hardware offers hardware and paint supplies, but customer experiences vary. Some customers have had negative experiences with customer service, while others have found the staff friendly and helpful. Potential customers should consider these mixed reviews before visiting the store.

Location

Reviews

Apr 02, 2025

2nd best hardware store in the area. Great friendly and helpful staff! Plenty of selections
Aug 13, 2024

Went in to purchase a particular paint color and brand only sold by Benjamin Moore. Upon entering, I was greeted with a hello. THAT was the only communication that I received from the two employees working there. Now, usually people liked to be left alone with their thoughts as they shop. So, I appreciated that. What I didn't appreciate was being COMPLETELY ignored! Now, this is a small store and I am the ONLY customer inside. I asked for assistance TWO times. NOTHING! On my second request, the representative that greeted me was reluctantly headed my way when he was saved by a phone call. Wouldn't you know it, the person calling received faster service or shall I say, MORE service then myself. The ACTUAL customer in the store. To make matters worse, the second representative assisted the other in helping with the phone inquiry! IF this doesn't say WE DON'T WANT YOUR BUSINESS! I frankly don't know what does. So, I took mine to Sherman Williams. There, I was greeted with a genuine greeting, allowed to explore their wares, and when needed, assisted! I did not get the Benjamin Moore superior paint that I set out for but, what I did receive was a SUPERIOR customer service experience. So, to this I say, Thank you to the two uninterested representatives of Wallauer Paint and Hardware of Nanuet, NY. I spent my $1500.00 at a more well deserved establishment.
May 07, 2024

Great sale on miracle grow soil. Friendly and helpful service. Appreciate the honesty and trustworthy feel of a small town hardware store, i hope they never close their doors!
Sep 18, 2024

Very helpful staff and great selection of painting supplies.
Dec 10, 2021

Josh was a huge help when educating me on buying some new yard tools. He knew exactly what he was talking about and very willing to help and answer questions. While it was my first time there, I felt very much at home and will return when I can, instead of dragging myself to the Home Depot mega store.