ToolNest

Straus Paint & Hardware is a well-known and beloved hardware store located in the heart of Astoria, New York. For over decades, this family-owned business has been providing high-quality tools, paints, and home goods to residents and visitors alike. Situated at 2809 Steinway Street, Straus Paint & Hardware stands out as a go-to destination for all your DIY projects, repairs, and home improvement needs.

The store is known for its extensive inventory of products, including paint, hardware tools, gardening supplies, home decor, and much more. Whether you're looking for the perfect shade of paint or need specialized equipment for your next project, Straus Paint & Hardware has you covered. The store prides itself on offering a welcoming environment where customers can find everything they need under one roof.

One of the standout features of Straus Paint & Hardware is its extended hours. Open seven days a week, the store caters to both early risers and late-night shoppers, making it convenient for anyone's schedule. The knowledgeable staff is always ready to assist customers with their inquiries, providing expert advice and recommendations based on their specific needs.

Customers appreciate the store's focus on quality and value. Straus Paint & Hardware regularly stocks a wide variety of brand-name products, ensuring that you get the best tools and materials for your money. Additionally, the store offers competitive pricing and frequent promotions, making it an excellent choice for those looking to save without compromising on quality.

When it comes to customer feedback, Straus Paint & Hardware has received mixed reviews. Many customers praise the store for its extensive selection, knowledgeable staff, and convenient location. One satisfied customer shared, "This is my favorite hardware store in NYC. It is deceptively large and well-stocked, with better hours than most non-Home Depot hardware stores." Another customer highlighted the store's ability to cater to both small and large projects, saying, 'It has everything I’ve been looking for.'

However, some customers have expressed concerns about the level of service they've experienced. A few reviews mention issues with staff knowledge and customer service. For example, one customer shared their frustration: "The kids who 'work' there never seem to know what anything is called and have zero aptitude for hardware... When they can't figure it out, even though you're ready to pay too much for it, they look past you, at another customer as if you weren’t there—disrespectful, dismissive, poor knowledge, awful customer service and poorly stocked." These reviews serve as a reminder of the importance of continuous improvement in staff training and customer service.

Despite these challenges, Straus Paint & Hardware remains a popular choice for many locals. The store's commitment to carrying a wide range of products and its ability to cater to both professional contractors and everyday homeowners ensures that it continues to be an essential part of the Astoria community.

If you're visiting Astoria and need a hardware store, Straus Paint & Hardware is definitely worth checking out. With its extensive selection, competitive pricing, and dedicated staff, it's no wonder this store has been a favorite for so many.

• Location: 2809 Steinway St, Astoria, NY 11103
• Contact Information: Phone: 1 718-728-3020
• Hours of Operation:
  • Monday-Friday: 9:00 AM - 8:00 PM
  • Saturday-Sunday: 9:00 AM - 6:00 PM (Saturday) / 10:00 AM - 5:00 PM (Sunday)