Ryder Hardware: Conflicting Reviews on Service and Equipment in East Quogue

Overview

+1 631-653-6169
494 Montauk Hwy, East Quogue, NY 11942, USA
Hours

Monday 6:30 AM - 5:00 PM

Tuesday 6:30 AM - 5:00 PM

Wednesday 6:30 AM - 5:00 PM

Thursday 6:30 AM - 5:00 PM

Friday 6:30 AM - 5:00 PM

Saturday 7:00 AM - 2:00 PM

Sunday Closed

Ryder Hardware Introduce

Ryder Hardware is a hardware store located at 494 Montauk Hwy, East Quogue, NY 11942, USA. As part of the "Hardware Store Near Me" category, it provides hardware, tools, and equipment rental services to the local community.

You can contact them via phone at (631) 653-6169 or through their mobile number +1 631-653-6169.

Customer reviews for Ryder Hardware present a stark contrast in experiences. One customer praised the store as "the best hardware store that I've ever been to," highlighting the comprehensive inventory for "household projects and even equipment for your machinery." They also commended the "so good" customer service, stating that the staff is helpful and greets customers with a smile. They reported being "loyal customers" for almost two years and being "completely satisfied" with the overall service.

However, another customer had a significantly negative experience, describing it as "frightening!" They reported encountering "angry and very temperamental" staff, which they found "scary." They also criticized the "old" store and "rusted" rental equipment. This customer recommended a "great rental and hardware store just a block away," citing "great service and great equipment."

The reviews suggest that Ryder Hardware has highly inconsistent customer experiences. While some customers find the store to be exceptional, others report serious concerns about staff behavior and equipment quality. Potential customers should be aware of these conflicting reports.

Key features of Ryder Hardware include:

Hardware and tool sales
Machinery equipment sales
Equipment rental services
Excellent customer service (according to some)
Frightening staff behavior (according to some)
Rusted rental equipment (according to some)

Ryder Hardware has highly conflicting reviews. Potential customers should be aware of the reported positive and negative experiences before visiting.

Location

Reviews

Mar 13, 2020

Ryder Hardware is the best hardware store that I've ever been to. They have all the tools that you needed for your household projects and even equipment for your machinery. Their customer service is so good that they assist you with the things that you're looking for and staffs greet every customer with a smile. My husband and I are loyal customers here for almost 2 years now and we're both completely satisfied with their overall service.
Apr 06, 2020

How would I describe my experience? Frightening! Angry and very temperamental. It was scary ! Also , the store is old and equipment rental are rusted. There a great rental and hardware store just a block away. Great service and great equipment
Apr 18, 2020

Very knowledgeable and great family owned business. They helped me with my prosthetic connection even though that is not what they do. Great people and great store.
Sep 03, 2020

They were so helpful and patient with me. I have a speech problem and they helped me find what I needed and also showed me how to put on a new lock
Aug 17, 2017

THIS GUY IS AN ALL OUT LIAR.....HAD BELT AND PULLEYS CHANGED ON ARIENS MOWER....WHEN I START IT UP TO LOAD THERES AN AWFUL GRINDING SOUND...." THATS HOW IT SOUNDED WHEN YOU BROUGHT IT IN " HE SAYS......COME TO FIND OUT HE INSTALLED BELT GUARD INCORRECTLY AND RUBBING AGAINST MAIN PULLEY WITH SPARKS SHOOTING OUT OF MOWER UNDERSIDE.... AFTER CORRECTING THE MISTAKE THE MOWER SOUNDED FINE.....1) HE NEVER STARTED THE MOWER AFTER REPAIRS WHICH MEANS HE FIXED IT IN THE DIRT OF THE BACK YARD WHERE IT SAT FOR 2 WEEKS....2) HE LIED TO MY FACE.....3) HE NEVER APOLOGIZED .. 4) HE GOT SNOTTY ABOUT IT