Rocky's Ace Hardware - Your Reliable Local Hardware Store in Stamford, CT

Overview

+1 203-327-0460
www.acehardware.com
485 Hope St, Stamford, CT 06906, USA
Hours

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 7:00 AM - 7:00 PM

Sunday 8:00 AM - 6:00 PM

Rocky's Ace Hardware Introduce

Rocky's Ace Hardware, located at 485 Hope St, Stamford, CT 06906, is a local hardware store offering a variety of hardware supplies. They can be reached at (203) 327-0460 or +1 203-327-0460.

Customer reviews consistently praise Rocky's Ace Hardware for its exceptional customer service and convenient shopping experience. One reviewer highlighted Christian's outstanding assistance with a specific project, building a pool table. They noted Christian's helpfulness in finding the right wax, his attentiveness, and his willingness to go "above and beyond." The reviewer gave the experience a 10 out of 10 rating and expressed their intention to become a regular customer.

Another reviewer appreciated the store's user-friendly website and extensive product selection, particularly when shopping for CO detectors and smoke alarms. They found the online shopping experience easy and efficient, with clear presentation of available specials and coupons. They also praised the store's convenient pickup process, ample parking, and friendly sales representatives. This reviewer expressed satisfaction with having a great alternative to larger home improvement stores.

Based on customer feedback, Rocky's Ace Hardware is known for:

Exceptional customer service, particularly from staff like Christian
Helpful and knowledgeable staff
User-friendly website with a wide product selection
Convenient online shopping and pickup options
Ample parking
Friendly and efficient sales representatives
Providing a great alternative to big-box stores

In summary, Rocky's Ace Hardware is a highly recommended local hardware store in Stamford, CT, offering a range of products and excellent customer service.

Location

Reviews

Mar 01, 2025

I had a very specific project to do at my home, building a pool table. When I went to Home Depot in Stamford, they did not have the specific types of wax that I would need to fill the joints of the pool table. But when I called Ace Hardware, Christian answered it was very helpful. He said that they had some options I could choose from, and he would be there all day. When I arrived, Christian had several options waiting for me to review. His customer service was beyond reproach, and he went above and beyond to help me. It was a great experience, and Christian is a fantastic employee. 10 out of 10 experience, I will definitely be using Ace in the future, especially if Christian is Working that shift.
Dec 02, 2024

I needed a new CO detector and new smoke alarm, and was dreading a trip to either of the big box stores. I had never been to Rocky's Hardware before, but did a search for local hardware stores and saw that Rocky's was a quick drive for me, as opposed to going across town in Stamford or all the way up to the "big boys" in Norwalk. I was impressed by the user-friendly website. They had a very large selection of products available, which was great, and it was easy to shop and compare all the products I liked. When I selected the two that met my needs, the specials/coupons available for my order were clearly presented and processed without a hitch. My order was ready for pickup in under an hour (and how nice it was to be able to drive to a store with plenty of parking) and my products were bagged and waiting for me at customer service. The sales reps I spoke with were very nice and helped to make my shopping experience so fast and easy! I didn't have the time to browse the entire store, but I will definitely come back and check everything out. Visiting a store like Rocky's makes me so glad that I have such a great alternative to Home Depot/Lowe's so close to home.
Dec 16, 2024

I have always had a great experience. Winston is very patient and tries his best to find a solution to problems. Highly recommend
Feb 14, 2025

Unfortunately I have to revise my original review shown below. Big Dave left several years ago and I think there were other staff changes as well. Lately I am very hard pressed to find someone who can answer questions about a project. This reduction in service makes the higher prices compared to box stores much less supportable for me. The final straw was when one of the kids at the register scanned an item for me, but somehow managed to overcharge me, which I didn't realize until I got home. The store manager was apologetic and helpful, but the kid's friend at the register said "it wasn't his fault." How it's possible to overcharge when using a scanner is hard to understand. It could happen if the price was set incorrectly in the system, but when I brought the item back to complain, it scanned correctly. I won't be going back - rating changed from 4 stars to 1.
Dec 19, 2023

Great place outside of big box stores. Great for quick visits.