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Oakdale Paint & Hardware 0
Oakdale Paint & Hardware 1
Oakdale Paint & Hardware 2

Overview

  • +1 631-567-9705
  • www.oakdalepaintandhardware.com
  • 1460 Montauk Hwy, Oakdale, NY 11769, USA
  • Hours

    Monday 7:30 AM - 6:00 PM

    Tuesday 7:30 AM - 6:00 PM

    Wednesday 7:30 AM - 6:00 PM

    Thursday 7:30 AM - 6:00 PM

    Friday 7:30 AM - 6:00 PM

    Saturday 7:30 AM - 5:00 PM

    Sunday 8:30 AM - 2:00 PM

Oakdale Paint & Hardware Introduce

Oakdale Paint & Hardware is a hardware store located at 1460 Montauk Hwy, Oakdale, NY 11769. As part of the "Hardware Store Near Me" category, it provides hardware and paint supplies to the local community.

You can contact them via phone at (631) 567-9705 or through their mobile number +1 631-567-9705.

Customer reviews indicate significant issues with customer service at this location. Several customers have reported rude and unhelpful staff, leading to a negative shopping experience.

One customer, who had previously been a regular, reported multiple instances of poor service, including being given the wrong item and receiving rude responses when asking for assistance with garden supplies. They expressed disappointment with the decline in service quality and stated their intention to shop elsewhere.

Another customer shared a similar experience, describing an encounter where they were given the incorrect part for a hose repair and witnessed staff members ignoring a customer's request for assistance with loading heavy items. They described the service as "terrible."

The reviews suggest a pattern of unhelpful and potentially rude behavior from staff, as well as a lack of attention to customer needs. This has resulted in customers choosing to take their business elsewhere.

Key features of Oakdale Paint & Hardware (based on customer reviews) include:

  • Reports of rude and unhelpful staff
  • Instances of being given incorrect items
  • Lack of assistance with customer requests
  • Poor customer service

Oakdale Paint & Hardware has received negative feedback regarding its customer service. Potential customers should be aware of these reports before visiting.

Location

Reviews

  • Jun 29, 2024

    This was always my go to hardware store because it is so close. I have bought many items including my last grill. However on a few recent trips the person helping me was rude, not helpful and was giving me the wrong item. Another time, while looking at garden supplies in the yard a person ( maybe the same one) answered me rudely. Maybe they need to change the help in this store but it is not the same anymore. I don't need to be treated rudely when asking for help. Taking my business elsewhere

  • May 14, 2024

    Come in for 1 item . Salesman came to help by saying what do you need. I tell him I need a hose repair coupling on rhe part that goes on the spicket. He gives me a male coupling. Of your going to help someone. Try giving them the right part. Next to me a woman asked for 4 bags of topsoil. 4 men’s in the store do you think one of them could come out to help her load the car ! Terrible service

  • Dec 07, 2023

    There is something to be said for local shops. I bought the wrong paint and James and Vicky were so accommodating and friendly and helped me out in the return of a custom paint. While we were doing the return and processing the new paint, we shot the breeze and got to know each other. Ill go here first for any home needs I have for the next 20 years. People make a company. And all customers want these days is a sense of community and nice people to talk to. A nice chat and friendly smiles reminded me of why I love living here. Give these two a nice Christmas bonus - they earned a customer for life for your business. Honestly.

  • Aug 06, 2024

    Used to love the old man behind the counter, he always had white stuff on the corners of his mouth, the nicest man in the world, always helping me cutting keys, working as hard as he could

  • Jul 30, 2022

    They were very helpful with finding a couple of screws and nuts, as well as getting several bags of bird seed. They even carried all the birdseed out to my car for me. Very friendly. Update... I got there just before closing time yesterday, for another five bags of bird seed. The owner had one of his workers get all that bird seed out of his stock area and carry them right out to my car and put them in my trunk.

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