Marks USA, located at 365 Bayview Ave, Amityville, NY 11701, is a supplier of locks and hardware. They can be reached at (631) 225-5400 or +1 631-225-5400.
Customer reviews indicate significant concerns regarding the company's customer service and warranty support. Multiple customers have reported difficulties in contacting the company and receiving assistance.
One reviewer reported that their attempts to contact the company through email and phone were unsuccessful, indicating a lack of responsiveness from Marks USA. This suggests that the company may not provide adequate customer support.
Another reviewer expressed dissatisfaction with the company's handling of their "lifetime warranty." They reported being directed to the point of purchase, even when the purchase was made years ago at a large retailer. The reviewer also noted that the company does not deal directly with end-users, which raises concerns about the validity of their warranty claims. This reviewer strongly advised against supporting Marks USA due to their perceived failure to honor their warranty.
Based on customer feedback, Marks USA:
- Supplies locks and hardware
- Has received negative feedback regarding customer service
- Has received negative feedback regarding warranty support
- May not deal directly with end-users
- Has been accused of not honoring their "lifetime warranty"
Potential customers should be aware of these reported issues before considering Marks USA as a supplier.
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