Hometown Hardware & Paint, located at 259 Closter Dock Rd, Closter, NJ 07624, is a local hardware and paint store that provides a variety of supplies for DIY projects and home improvement. They can be reached at (201) 768-0330 or +1 201-768-0330.
Customer reviews for Hometown Hardware & Paint present a mixed picture regarding customer service. While some customers have reported positive experiences, others have expressed dissatisfaction.
One customer described the store as a "reliable spot" for DIY projects, praising the "great customer service," "solid selection," and "fair prices." They found the staff to be "always helpful," indicating a positive overall experience.
However, another customer reported a negative experience, citing "bad customer service" from a staff member. This customer described the staff member's responses to their questions as sarcastic and perceived a potential racial bias. They expressed feeling that the staff member's behavior was influenced by their Spanish ethnicity.
Based on customer feedback, Hometown Hardware & Paint is known for:
- Offering hardware and paint supplies
- Generally providing good customer service
- Having a solid selection of products
- Offering fair prices
- Having staff who are usually helpful
- Receiving reports of negative customer service experiences
- Receiving reports of potential racial bias from staff
Therefore, while Hometown Hardware & Paint offers a range of supplies and generally good service, potential customers should be aware of the reported inconsistencies in customer service and the potential for negative interactions.
Weilgus & Sons
158 E Broadway #1, New York, NY 10002, USA
This & That Hardware & Plumbing Supply
21 Mt Vernon St, Ridgefield Park, NJ 07660, USA
United Equipment & Supply Co Inc
11 06 44th Dr, Long Island City, NY 11101, USA
Harbor Freight
1240 S Broad St Suite 4, Wallingford, CT 06492, USA