Harbor Freight: Budget-Friendly Tools with Mixed Customer Experiences in Waterbury

Overview

+1 203-596-3567
www.harborfreight.com
650 Wolcott St #1, Waterbury, CT 06705, USA
Hours

Monday 8:00 AM - 8:00 PM

Tuesday 8:00 AM - 8:00 PM

Wednesday 8:00 AM - 8:00 PM

Thursday 8:00 AM - 8:00 PM

Friday 8:00 AM - 8:00 PM

Saturday 8:00 AM - 8:00 PM

Sunday 9:00 AM - 6:00 PM

Harbor Freight Introduce

Harbor Freight is a hardware store located at 650 Wolcott St #1, Waterbury, CT 06705, USA. As part of the "Hardware Store Near Me" category, it provides tools and hardware supplies to the local community.

You can contact them via phone at (203) 596-3567 or through their mobile number +1 203-596-3567.

Customer reviews for Harbor Freight in Waterbury present a mixed picture. One customer reported a significantly negative experience, stating they would "NEVER shop at harbor freight again" due to how they were "treated and embarrassed" by the store's managers. They expressed intent to return "EVERYTHING" within the return window, potentially amounting to "thousands" of dollars. They cited "so many issues" over the years and criticized the company's poor treatment of customers, stating, "SHAME ON YOU GUYS!"

However, another customer highlighted the store's "great deals on basics" and the affordability of its tools. They stated that the tools "perform just as well as some of the big name brand models, but for half the cost!" They also mentioned enjoying the store's coupons and occasional freebies, describing it as "Definitely a good place for budget tools."

The reviews suggest that Harbor Freight in Waterbury offers budget-friendly tools and deals, but customer service experiences can be inconsistent. Potential customers should be aware of the reported issues with management and consider their priorities when choosing to shop at this location.

Key features of Harbor Freight include:

Budget-friendly tools
Great deals on basics
Affordable alternatives to name-brand tools
Coupons and occasional freebies
Potentially inconsistent customer service
Reported negative experiences with management
Local hardware store

Harbor Freight in Waterbury offers affordable tools, but potential customers should be aware of the reported inconsistencies in customer service before visiting.

Location

Reviews

Mar 12, 2025

I will NEVER shop at harbor freight again due to how I was treated and embarrassed at this store by the manager's. at this point I'm probably going to return EVERYTHING I bought recently that's still within the return window and that's definitely $1,000's. I had so many issues at this store over the years and the only reason I continued to shop there was because it's the closest to me but after this last situation I'm definitely done with harbor freight. I have never seen a business this big treat customers so poorly. SHAME ON YOU GUYS!
Aug 04, 2019

Always find great deals on basics at Harbor Freight! All the tools I've purchased from here perform just as well as some of the big name brand models, but for half the cost! I always enjoy the coupons they send and the freebies they include every now and again. Definitely a good place for budget tools.
Nov 22, 2024

I showed up at 8:00 a.m. when they opened and I was helped right away. I bought the Hercules brushless circular saw with 5AH battery and charger for $100 with the deal going on. More importantly, every time I've gone to a harbor freight, the employees are more than happy to help.
Jul 17, 2023

Excellent prices lifetime warranty on everything. Helpful staff surprisingly, quality tools. The tool boxes are actually built with thicker gauge steel than my Snap-on 54 inch roll cab. The flex head ratchets are pretty tough. Even the universal impact sockets are more than worth buying
Jun 28, 2017

Great place to buy cheap tools and equipment, but remember, you do get what you pay for.