Harbor Freight is a hardware store located at 88 Dunning Rd Suite 30, Middletown, NY 10940, USA. As part of the "Hardware Store Near Me" category, it provides a variety of tools and hardware supplies to the local community.
You can contact them via phone at (845) 344-3741 or through their mobile number +1 845-344-3741.
Customer reviews for this location present a mixed picture of customer service. One customer had a negative experience attempting to exchange a bit set, noting that the staff initially tried to avoid the exchange with various excuses, until a manager intervened. They specifically praised "patrick" as being the best.
Another customer, a frequent shopper over the past 4-5 years, generally found the staff "pretty friendly" but noted an exception with a "shorter female cashier" who consistently exhibited a poor attitude. This customer also reported a separate incident regarding a $1000 welder purchase, where they were incorrectly told they couldn't purchase a warranty. They emphasized that this was not the first time they experienced this cashier's "attitude" and requested better training.
The reviews suggest that while some staff members are helpful, there are inconsistencies in customer service, particularly regarding returns, warranties, and the attitude of certain cashiers.
Key features of Harbor Freight in Middletown include:
- Wide variety of tools and hardware supplies
- Mixed reviews on customer service
- Potential issues with returns and warranties
- Inconsistent staff attitudes
- Some helpful staff members (e.g., Patrick)
Harbor Freight in Middletown has mixed reviews regarding customer service. Potential customers should be aware of the reported inconsistencies before visiting.
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