Gay's True Value Hardware

Overview

+1 570-836-2175
stores.truevalue.com
189 E Tioga St, Tunkhannock, PA 18657, USA
Hours

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 5:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 7:30 AM - 4:00 PM

Sunday 9:00 AM - 3:00 PM

Gay's True Value Hardware Introduce

Welcome to Gay's True Value Hardware, your trusted hardware store in Tunkhannock, Pennsylvania. Since opening its doors, we have been dedicated to providing high-quality products and services to meet all your home improvement and maintenance needs. Our store is a one-stop shop for everything from basic tools and hardware supplies to locksmith services, ensuring you find exactly what you need under one roof.

Location: 189 E Tioga St, Tunkhannock, PA 18657
Hours of Operation: - Monday to Friday: 7:30 AM - 5:00 PM
- Saturday: 7:30 AM - 4:00 PM
- Sunday: 9:00 AM - 3:00 PM

At Gay's True Value Hardware, we pride ourselves on our extensive selection of products designed to cater to both residential and commercial customers. Our inventory includes a wide range of hardware items, tools, home improvement supplies, and more. Whether you're working on a small DIY project or tackling a full-scale renovation, we have the resources you need to get the job done efficiently.

One of our standout services is our locksmith offerings, which provide timely and reliable solutions for all your locking needs. From repairing locks to installing new ones, our team is here to ensure your home or business remains secure.

Customer Feedback

While we strive to offer the best service possible, some customers have shared their experiences with us:

"Gay's True Value Hardware has been a reliable source for my home improvement needs. Their selection is vast, and I appreciate the friendly assistance from the staff." – John D.
"Unfortunately, I had a negative experience with the customer service here. The staff was unhelpful, and there were issues with product availability. I won't be returning." – Sarah M.

We value your feedback and are continuously working to improve our services. Your satisfaction is our priority, and we appreciate your understanding as we strive for excellence.

Promotional Information

Stay tuned for exciting promotions and special offers tailored to help you save on your hardware and home improvement needs. Follow us or check back regularly for updates on ongoing deals and seasonal sales!

If you have any questions or need assistance, feel free to visit us at 189 E Tioga St, Tunkhannock, PA 18657 during our business hours. We look forward to serving you and helping with all your hardware and home improvement projects.

Location

Reviews

Dec 05, 2024

These people have the worst customer service. I purchased a 16"chainsaw chain, no i didn't keep the receipt, I intended to use it that day. When i went to install it on my chainsaw ... guess what .. to my surprise there was an 18" chain in a 16" box. The lady upfront was extremely rude to me when I tried to return it. she had told my boyfriend the week before she can look a transaction up via his debit card, and when I tried to ask her to do this, she gave me the biggest attitude as if I was the one in the wrong. This isn't the first negative encounter I've had with these people but I promise it will be the last.
Dec 06, 2024

I have been in this store many times over the years. when i was in a few days ago i witnessed one of the store clerks yelling at a customer over a tag on his chainsaw he tried to leave with. I dont know what it was about but the situation was escalated in an inexcusable way by the store clerk while the man spoke calmly. Two other men that were up front left in a hurry because of it as well. I used to bring my child in this store with me. I expect better behavior from store employees than blowing up on a customer over a piece of paper. I will not be shopping here anymore.
Dec 04, 2024

i brought my Stihl 460 into their shop to be serviced after it stopped running due to a bad spark plug. I told the employee behind the counter I needed a full check, fuel system clean out, new plug and filter, etc. all the guy wrote on the ticket was "saw not running" but I figured a pro stihl shop would know what they were doing. I picked up the saw and it stopped running after a cut and a half. scored my piston on the exhaust side (usually due to a vacuum leak) I brought it back in and they tried to tell me the saw just "wore out" because it was from 2008. anybody that knows engines knows this is not how that works. then they said all they did was change the spark plug. But I paid 71$ so they're either thieves or liars. the owner was talked to and agreed to cover the repair. days later I was called back saying I should pick up the saw because they couldn't order parts due to true values bankruptcy (another lie). every time I tried to talk to the owner he kept walking off while talking and being dismissive saying he needed to talk to the shop boss. when I came back after he was suppose to have talked to this shop boss, he told me he would be right back and left me standing in the middle of the store for 20 minutes only to never return. These are about the rudest people I've ever had the displeasure dealing with. their repair shop is a bunch of hacks that don't know what they're doing or dont care enough about other people's property to do their jobs correctly. Any experienced repair shop would have pressure tested the saw to check for vacuum leaks. Never again will I shop here and anybody that cares about their equipment shouldnt either. (I'll add that the second owner Dan was courteous and professional in speaking with me but does not make up for the lack of courteouness and lack of respect his brother has).
Jan 27, 2025

Absolutely amazing service. Staff there is always friendly, quick, and ready to point you in the right direction for what you need
Jul 06, 2024

LOVE the customer service. JENNIFER was able to match the paint I needed from a wooden desert picture I brought in. She knows where to find everything,from screws for a project to drawer knobs. The Cashiers are always friendly when I get ready to purchase my items. Thank you for the personal service you give to everyone who walks thru your doors. Bless Ya.