Costello's Ace Hardware of West Islip is located at 448 Union Blvd, West Islip, NY 11795, USA. As a "Hardware Store Near Me" provider, it offers a variety of hardware supplies and services, operating under the Ace Hardware brand.
You can contact them by phone at (631) 422-5566 or +1 631-422-5566. The store is known for its excellent customer service and knowledgeable, local staff.
Customer reviews consistently highlight the exceptional service provided at this location. Customers appreciate the staff's ability to quickly locate items and provide assistance. One customer specifically mentioned the store's usefulness for finding specialized screws for modern bicycles, such as M5 screws.
The store's staff is described as being knowledgeable about the store's inventory, with employees readily able to guide customers to the correct location of items, even those outside their specific department. Customers note that employees are willing to walk them to the items, demonstrating a commitment to personalized service.
The store's local connection is also emphasized, with customers appreciating that the staff are local residents. In instances where an item is out of stock, the staff goes above and beyond by checking other Ace Hardware locations or recommending specialty stores in the area. This level of customer service is highly valued, with customers citing the "Miracle on 34th Street" philosophy of prioritizing customer needs, even if it means sending them to a competitor.
In summary, Costello's Ace Hardware of West Islip offers a wide range of hardware supplies with exceptional customer service, knowledgeable local staff, and a commitment to helping customers find what they need, even if it means recommending other stores.
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