Bedford Ace Hardware - Your Reliable Local Hardware Store in Bedford, NY

Overview

+1 914-234-3695
bedfordhardware.com
466 Old Post Rd, Bedford, NY 10506, USA
Hours

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 7:30 AM - 5:00 PM

Sunday 7:30 AM - 4:00 PM

Bedford Ace Hardware Introduce

Bedford Ace Hardware, located at 466 Old Post Rd, Bedford, NY 10506, is a local hardware store offering a variety of hardware supplies and services. They can be reached at (914) 234-3695 or +1 914-234-3695.

Customer reviews present a mixed picture of the customer service at Bedford Ace Hardware. While many appreciate the convenience and helpfulness of a local hardware store, others have reported negative experiences.

One reviewer, whose company spends a significant amount of money at the store, reported a negative interaction regarding key cutting. They were told that they could not use their own key blanks and had to purchase the store's blanks, citing a warranty issue with the key cutting machine. This customer felt that the store prioritized making a small profit over maintaining customer loyalty.

However, another reviewer emphasized the value of having a local hardware store as an alternative to big-box stores like Home Depot. They praised Bedford Ace Hardware for its comprehensive inventory, readily available staff, and polite service.

Based on customer feedback, Bedford Ace Hardware:

Offers a wide range of hardware supplies
Has staff who are generally helpful and polite
Has a policy requiring the use of their own key blanks for key cutting
Has received mixed reviews regarding customer service

Therefore, while Bedford Ace Hardware offers the convenience and benefits of a local hardware store, potential customers should be aware of the reported inconsistencies in customer service and the store's policy regarding key cutting.

Location

Reviews

Aug 29, 2024

The company I work for spends a fair amount of money their asked them to make a key for us using are blank I was told no had to purchase one of there blanks or it would somehow void warranty on their machine sounds like they care more about making a few dollars more than keeping a customer!!
Jan 16, 2024

The value of having a local hardware store that's not Home Depot cannot be exaggerated and that ACE store in Bedford is as good as it gets. They have everything, they have tons of people ready to help you and everyone is incredibly polite.
Aug 23, 2023

I occasionally get to town to help a friend around his Bedford home. This Ace has plenty of staffing that have all been friendly, polite and helpful with any of my questions. The shop is clean and carries a wide range of hardware store type product. Most valuable is the guidance and advice provided to the DIY type person.
Apr 08, 2022

I've been going to this location for years. Every. Single. Staff member, is friendly and waiting for their chance to help you. At the same time, when you're just looking around for ideas and don't necessarily need help, they'll leave you to your own devices. It's a great shopping experience, not to mention the huge selection of items they carry. Even after years of visits I'm continually surprised to find they carry something I didn't think smaller hardware stores deal with. Give them a shot, you wont be disappointed.
Dec 22, 2020

I came in today to pickup sleds for my 2 year old nephew and my niece. The guy at the paint counter was very friendly and confirmed that my sled was appropriate for my nephew and helped me pick a popular color sled for my niece. Thanks for going that extra step for me. The store has a lot of great stock and brands. My husband did not want to leave your store.