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Ace Hardware Port Jefferson 0
Ace Hardware Port Jefferson 1

Overview

  • +1 631-331-2300
  • www.acehardware.com
  • 1106 NY-112, Port Jefferson Station, NY 11776, USA
  • Hours

    Monday 8:00 AM - 8:00 PM

    Tuesday 8:00 AM - 8:00 PM

    Wednesday 8:00 AM - 8:00 PM

    Thursday 8:00 AM - 8:00 PM

    Friday 8:00 AM - 8:00 PM

    Saturday 8:00 AM - 8:00 PM

    Sunday 8:00 AM - 6:00 PM

Ace Hardware Port Jefferson Introduce

Ace Hardware Port Jefferson is a hardware store located at 1106 NY-112, Port Jefferson Station, NY 11776, USA. As part of the "Hardware Store Near Me" category, it provides hardware and home improvement supplies to the local community.

You can contact them via phone at (631) 331-2300 or through their mobile number +1 631-331-2300.

Customer reviews for Ace Hardware Port Jefferson present contrasting experiences. One customer shared a positive encounter, highlighting the helpfulness of an employee named Charlie. They praised the store's consistent greeting of customers and recounted how Charlie assisted them in finding a specific part for a refrigerator installation, "saving the day."

However, another customer expressed dissatisfaction, stating that it's "great if you enjoy not finding what you need." They reported encountering empty shelves and experiencing checkout delays due to understaffing, with "4 people standing around and one's on the phone."

The reviews suggest that Ace Hardware Port Jefferson has a helpful staff capable of providing excellent customer service, but it may suffer from stock availability issues and potential checkout delays. Potential customers should be aware of these varying experiences.

Key features of Ace Hardware Port Jefferson include:

  • Helpful and friendly staff (reported by some customers)
  • Potential stock availability issues
  • Possible checkout delays
  • Inconsistent customer experiences
  • Local hardware store

Ace Hardware Port Jefferson has mixed reviews. Customers should be aware of potential stocking issues and checkout delays, while also knowing that helpful staff is present.

Location

Reviews

  • Feb 09, 2025

    While this has been my favorite place for years today Charlie really came to my rescue. They always greet every customer and when Charlie asked how I was I said I was cranky because we were supposed to have all we needed to hook up water/ice on new fridge but after getting soaked and the connector was wrong off to Ace I went! Charlie smiled and said let’s take a look and found what I needed! He saved the day!

  • Feb 25, 2025

    It's great if you enjoy not finding what you need, then finding the empty hole where it's supposed to be. Also waiting to cash out when 4 people are standing around and one's on the phone. Good times!

  • Oct 30, 2024

    Ordered a grill online 10/27 because the website said it was IN STOCK at this location. I live 30 mins from this location and only picked this location because the site said it was IN STOCK. Could have ordered from any number of stores closer to me for ship to store. Got an email at 7:45am on 10/28 that said "READY FOR PICKUP". Drove to the store to be told - "That email doesn't mean it's ready for pickup, it just means it is on the truck and will be here tomorrow". What?!?! Tried to email Customer Service who told me - "Thank you for contacting the Ace Care Center. We apologize for the inconvenience, we suggest to contact the store before going to pick up the item. If you have any further questions or concerns, please contact us." Why would I call in advance - when you sent me an email that said.... READY FOR PICKUP?!?! The people in the store are very nice and loaded the box in my car. However their website and email policies leave something to be desired.

  • Jan 10, 2025

    Charlie helped me with all my needs! Definitely recommend this location!

  • Feb 07, 2024

    Stopped here out of convenience to have a key made. Went back three times because they could not get it right. Finally the "Manager" says he will give me a refund. No apologies, no sorry for the inconvenience. I'll stick to the real hardware store, Home Depot.

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