ace hardware, operating as Wallauer Hardware, located at 30 Virginia Rd, White Plains, NY 10603, offers hardware and paint supplies. They can be reached at (914) 948-4000 or +1 914-948-4000.
Customer reviews for this location reveal concerns about customer service and product selection. One reviewer noted that they were seeking affordable tools for home repairs but found only "real expensive tools" from store brands or Milwaukee, all made in China. They also expressed dissatisfaction with the lack of assistance, stating that the staff "could not be bothered" with them. They gave the store two stars, acknowledging its existence but not its service.
Another reviewer reported a negative experience with a phone inquiry regarding paint can returns. They criticized the staff's rude response, stating, "This is not a dump site." They suggested a more appropriate response would have been a polite explanation of the store's return policy. This reviewer expressed strong dissatisfaction with the staff's attitude.
Based on customer feedback, ace hardware (Wallauer Hardware) is known for:
- Offering hardware and paint supplies
- Potentially limited selection of affordable tools
- Carrying expensive tool brands
- Reports of poor customer service and unhelpful staff
- Potentially unhelpful or rude responses to customer inquiries
Potential customers should be aware of the reported issues with customer service and product selection. It is recommended to clarify return policies and product availability before visiting the store.
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