ToolNest

ToolNest

Overview

  • +1 845-605-3520
  • www.acehardware.com
  • Williams Lumber Inc, 2424 Rte 44, Pleasant Valley, NY 12569, USA
  • Hours

    Monday 7:00 AM - 7:00 PM

    Tuesday 7:00 AM - 7:00 PM

    Wednesday 7:00 AM - 7:00 PM

    Thursday 7:00 AM - 7:00 PM

    Friday 7:00 AM - 7:00 PM

    Saturday 7:00 AM - 5:00 PM

    Sunday 9:00 AM - 3:00 PM

ace hardware Introduce

Ace Hardware operates within Williams Lumber Inc., located at 2424 Rte 44, Pleasant Valley, NY 12569, USA. As part of the "Hardware Store Near Me" category, it provides hardware and related supplies to the local community.

You can contact them via phone at (845) 605-3520 or through their mobile number +1 845-605-3520.

Customer reviews for this location present a mixed experience. One customer reported a negative encounter with an "older blonde woman behind the counter," describing her as "extremely obnoxious and rude." They alleged that she made disparaging remarks about them to another customer and perceived her behavior as "clearly racist," noting a lack of acknowledgment or assistance. However, they also mentioned that a "younger brunette woman behind the counter was kind and helped us."

In contrast, another customer, who had shopped at "all locations of Williams Lumber for many years," reported consistently "great service and high quality products." They praised the staff as "excellent."

The reviews suggest that while some customers have positive experiences with helpful staff, there are also reports of rude and potentially discriminatory behavior from certain employees. Potential customers should be aware of these inconsistencies.

Key features of Ace Hardware (Williams Lumber Inc.) include:

  • Hardware and related supplies
  • Mixed reviews on customer service
  • Reports of rude and potentially discriminatory staff behavior
  • Reports of excellent service from other staff members
  • Part of Williams Lumber Inc.

Ace Hardware (Williams Lumber Inc.) in Pleasant Valley has mixed reviews regarding customer service. Potential customers should be aware of the reported inconsistencies before visiting.

Location

Reviews

  • Feb 07, 2025

    The older blonde woman behind the counter was extremely obnoxious and rude when we mistakenly tried to enter the store from the wrong side. She was then talking shit about us to another customer. All of this ruined our experience and we almost didn’t want to shop here. She was clearly racist, she didn’t even acknowledge us or greet us or ask to help us. The younger brunette woman behind the counter was kind and helped us.

  • Aug 24, 2024

    I have shopped at all locations of Williams Lumber for many years, and always get great service and high quality products. Your staff is excellent!

  • Jul 24, 2024

    I love this store. The location is convenient and I am always able to get help finding what I need or what I am looking for. The staff is always pleasant and helpful.

  • May 24, 2024

    The store had everything I was looking for at the same price from Amazon. I was not able to receive the Amazon order for it was cancelled. I will definitely look to Ace hardware first next time.

  • Jun 13, 2020

    A great location for hardware and tools

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