ToolNest

Berger Hardware is a well-known hardware store serving the local community in Hawthorne, NY. Located at 443 Commerce St, we provide high-quality products and excellent customer service to meet all your hardware and home improvement needs. Our store is a one-stop destination for tools, DIY supplies, gardening equipment, and much more.

At Berger Hardware, we pride ourselves on our extensive inventory of products that cater to both residential and professional customers. Whether you're working on a small DIY project or a large-scale renovation, we have the tools and materials you need to get the job done efficiently. Our knowledgeable staff is always ready to assist you with expert advice and recommendations.

Our store is open from Monday to Friday, 7:30 AM to 5:30 PM, and on weekends, Saturday from 8:00 AM to 5:30 PM, and Sunday from 9:00 AM to 2:00 PM. This makes it convenient for you to visit us during your free time.

We understand that our customers value quality service, which is why we strive to provide an excellent shopping experience every time you visit. Our store offers a variety of services, including:

• Wide selection of hardware tools and supplies
• Expert advice from our knowledgeable staff
• Dedicated assistance with your DIY projects
• Competitive pricing on quality products
• Friendly and professional customer service

Customer feedback is an important aspect of our business, and we are always looking to improve based on the reviews we receive. Here's what some of our customers have shared:

• "I always receive excellent service at Berger Hardware. Today Eric M provided absolutely amazing service. I brought two Farberware pots to the store and replacement handles that I bought to go on them. The handles didn’t come with bolts to fasten them on. Eric went out of his way to find the right bolts and actually cut the ends off so they fit on my pots. Then he screwed them on so my Farberware pots are like new. That’s amazing service!"
• "I am writing to express my disappointment regarding my recent experience with ordering a tree from your store. This marks the second time my order has been canceled, which is incredibly frustrating. Additionally, I attempted to reach out to a manager for assistance but was placed on hold twice—first for 15 minutes and then for 10 minutes—with no resolution. I find this level of customer service unsatisfactory, especially considering my anticipation of having a tree by now."

While we strive to provide the best service possible, we understand that there may be occasional issues. We appreciate your patience and understanding as we work to resolve any concerns that arise.

Visit Berger Hardware today and experience the difference of shopping at a store that values quality, service, and customer satisfaction. Whether you're a homeowner, contractor, or DIY enthusiast, we have everything you need to tackle your next project with confidence.