Ace Hardware of Commack - Friendly Staff with Mixed Product Reviews

Overview

+1 631-670-6540
www.acehardware.com
6526 Jericho Turnpike, Commack, NY 11725, USA
Hours

Monday 8:00 AM - 7:00 PM

Tuesday 8:00 AM - 7:00 PM

Wednesday 8:00 AM - 7:00 PM

Thursday 8:00 AM - 7:00 PM

Friday 8:00 AM - 7:00 PM

Saturday 8:00 AM - 6:00 PM

Sunday 9:00 AM - 6:00 PM

Ace Hardware of Commack Introduce

Ace Hardware of Commack, located at 6526 Jericho Turnpike, Commack, NY 11725, is a hardware store providing a variety of hardware supplies. They can be reached at (631) 670-6540 or +1 631-670-6540.

Customer reviews present a mixed view of this location. One reviewer praised the "very friendly and helpful staff," noting their willingness to assist in finding a specific part and attempting to resolve their issue, even when the store didn't have the exact item. They expressed their intention to return to the store.

However, another reviewer raised concerns about a specific product, Scotts 4 Step, which was on sale. They reported that the bags were full of chunks that jammed their Earthway spreader, suggesting potential quality issues with this particular product. They recommended purchasing this product elsewhere.

Based on customer feedback, Ace Hardware of Commack is known for:

Having a very friendly and helpful staff
Providing assistance in finding parts and resolving customer issues
Potentially having quality issues with specific products, as reported by some customers
Offering a range of hardware supplies

In summary, Ace Hardware of Commack offers a friendly and helpful shopping experience, but customers should be aware of potential quality issues with certain products, as indicated by some reviews.

Location

Reviews

Apr 05, 2025

Very friendly and helpful staff. They helped me try to find the part I was looking for. Did not have what I was looking for but tried to help me resolve the dilemma. Will definitely be back.
Apr 02, 2025

Scotts 4 Step on sale here, go elsewhere! Bags full of chunks that just jamb up my Earthway spreader! Get a fresh load somewhere else!
Jan 21, 2025

Looks like this is shutting down. They are not restocking there stock. Many of the shelves are empty. They haven't had bird seed for over a month now I really liked this store
Jan 07, 2024

I have been coming to this Ace since it first opened, every single time I’ve been greeted and helped with the utmost respect and care. Frank is one of the greatest workers there; always showing me the best products for what I need. He asks questions and makes sure I am getting the correct item for the purpose. Hands down the best customer service around! Frank really knows his stuff and is incredibly helpful, I have no doubt he sheds his positive attitude to the other employees as everybody is always very nice. 10 out of 5 stars in my book.
Jun 20, 2024

The worst experience I've ever had returning a product! purchased a $30 product w/ a gift card for $9, and $21 credit card. Returned product within 30 days (1 week) and they told me they have to refund in $30 gift card, they cant return my Credit Card $21 payment! So they suck you into having to now spend $30 at their store! What a Scam! Try to give the local guy some business, and now this noncense! So disappointed, and will never shop there again!