Ace Hardware East Setauket: Exceptional Service and Community Asset

Overview

+1 631-751-9500
www.acehardware.com
1366 NY-25A, Setauket- East Setauket, NY 11733, USA
Hours

Monday 8:00 AM - 8:00 PM

Tuesday 8:00 AM - 8:00 PM

Wednesday 8:00 AM - 8:00 PM

Thursday 8:00 AM - 8:00 PM

Friday 8:00 AM - 8:00 PM

Saturday 8:00 AM - 8:00 PM

Sunday 8:00 AM - 6:00 PM

Ace Hardware East Setauket Introduce

Ace Hardware East Setauket, located at 1366 NY-25A, Setauket- East Setauket, NY 11733, USA, provides hardware and home improvement supplies to the local community. As a "Hardware Store Near Me," it offers a convenient alternative to larger retail chains.

You can contact them via phone at (631) 751-9500 or through their mobile number +1 631-751-9500.

Customer reviews consistently highlight the store's outstanding customer service. One customer described their experience as "fantastic," praising the helpfulness, affordability, and efficiency of the staff. They specifically commended Austin, who not only cut their keys but also provided valuable information about key identification.

Another customer emphasized the "incredibly sweet and approachable" staff, noting the refreshing "personal and genuine" service. They expressed their intention to return for future hardware needs and highly recommended the store.

Customers also appreciate the store's comprehensive inventory, with one stating, "They have a little bit of everything, always saves me a trip to Home Depot or Lowe's and the people are super nice and very knowledgeable." This highlights the store's ability to meet a wide range of customer needs and its knowledgeable staff.

The reviews suggest that Ace Hardware East Setauket is a valuable asset to the community, offering exceptional customer service, knowledgeable staff, and a comprehensive selection of hardware and home improvement supplies.

Key features of Ace Hardware East Setauket include:

Exceptional customer service
Knowledgeable and helpful staff
Efficient and friendly service
Comprehensive inventory
Key cutting services
Convenient local alternative to larger retail chains
Personal and genuine customer interactions

Ace Hardware East Setauket is highly recommended for its excellent service and comprehensive offerings in East Setauket.

Location

Reviews

Dec 15, 2024

Ace Hardware at this location was a fantastic experience—helpful, affordable, and efficient. I came in to have two keys cut from my original, and Austin went above and beyond to assist me. Not only was he super helpful and knowledgeable, but he also took the time to educate me on how to identify an original key versus a copied one. The staff here are incredibly sweet and approachable, which made my visit even better. It’s refreshing to find a place where customer service still feels personal and genuine. I’ll definitely be returning for any future hardware needs. Highly recommend!
Mar 11, 2025

This store is truly an asset to the community. They have a little bit of everything, always saves me a trip to Home Depot or Lowe's and the people are super nice and very knowledgeable.
Jan 25, 2025

Love my local friendly Ace hardware. Always helpful, many fun seasonal items that make great gifts. My go to source for paint, and advice.
Aug 22, 2024

Today was the 3rd time I have been to this store and received no help. I am told each time by the man who is always there he is too busy to help me. Then someone different is called who doesn’t show until I wait about 15 minutes then ask again. Today the person had no idea how to find a matching color paint for me. He really acted very disinterested from the get go. I gave him the name of paint and color. He told me I needed more information. Meanwhile , I had done this in previous Ace hardware without a problem. Clearly, this store is loosing money due to incompetent unwilling to work employees. The worst is the first guy who clearly doesn’t want to work at all.
Oct 30, 2024

They would not take back an item that was never used, saying it wasn’t in the original packaging which is 100% false. I was treated like a criminal for even trying to return something.